Currency
US: Regular shipping takes 3-5 business days;
EU & CA: Usual shipping takes 5-7 business days;
UK: Usual shipping takes 7 business days.
Couriers: FedEx, UPS Ground, USPS, DPD、DHL、UPS、GLS, Canada Post.
For professional customer service team support, contact us at tantalyshop@gmail.com
USA:
Customers have the right to return the products within 14 days after receiving them without causing damage to them and without affecting resale.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Tantaly water-based lube is mainly composed of water, glycerin, and propylene glycol, which brings a comfortable and relaxing feeling. This long-lasting, non-sticky, water-based lube has a creamy texture that works with your body's natural lubrication. At the same time, it's a liquid you don't have to worry about staining your clothes and sheets. Washes off easily with water, making your cleanup a snap.
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